Thank you for choosing SmartCart Store. We are committed to delivering your tech gadgets as quickly and safely as possible. Below are the terms and conditions that govern our Shipping Policy.
1. Order Processing Time
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All orders are processed within 1–3 business days.
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Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. In the event of a significant delay, we will notify you using the contact information provided at checkout.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location:
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days
Note: Delivery delays may occasionally occur due to customs processing or carrier issues beyond our control.
3. Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).
You can track your package directly on our Track Order page at smartcartstore.com.
4. International Shipping
We offer international shipping to most countries. However, please note:
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Your order may be subject to import duties, taxes, or VAT, which are imposed once the shipment reaches your destination country.
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SmartCart Store is not responsible for these charges — they are the responsibility of the customer.
5. Damaged or Lost Packages
We take great care in packaging your products. However, if your order arrives damaged or is lost in transit:
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Please retain all packaging materials and damaged items.
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Contact our support team immediately via our Contact Us page to file a claim and arrange a replacement.
6. Incorrect Shipping Address
Please double-check your shipping address at checkout.
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We are not responsible for orders that are undelivered due to an incorrect address.
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If a package is returned to us, we will contact you to arrange re-shipment at the customer’s expense.
Questions?
If you have any questions regarding your shipment, please reach out to us through the Contact Us page on our website. We are here to ensure your gadgets reach you smoothly!
