Last updated: February 10, 2025
This Privacy Policy describes how SmartCart Store (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from smartcartstore.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to:
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Communicate with you
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Provide and improve our Services
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Comply with legal obligations
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Enforce our Terms of Service
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Protect or defend our Services, rights, and users
What Personal Information We Collect
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you. The sections below describe the categories and types of personal information we collect.
Information We Collect Directly from You
Information you directly provide to us through our Services may include:
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Basic contact details: Name, address, phone number, email
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Order information: Billing address, shipping address, payment confirmation
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Account information: Username, password, security questions
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Shopping information: Items viewed, added to cart, or wishlist
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Customer support information: Messages you send to us
Some features of the Services require certain information. If you choose not to provide it, you may not be able to access those features.
Information We Collect through Cookies
We automatically collect certain “Usage Data” about your interaction with our Services using cookies, pixels, and similar technologies (“Cookies”). This may include:
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Device information
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Browser type
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Network information
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IP address
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How you interact with our Site
Information We Obtain from Third Parties
We may receive information about you from third parties, including:
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Shopify, which supports our Site and Services
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Payment processors who handle transactions
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Advertising and analytics partners
Any information obtained from third parties is treated in accordance with this Privacy Policy. We are not responsible for third-party policies or practices.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to:
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Process payments
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Fulfill orders
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Send order updates and notifications
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Manage your account
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Arrange shipping and returns
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Enable product reviews
Marketing and Advertising
We may use your information to:
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Send promotional emails or messages
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Show relevant advertisements
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Improve our marketing strategies
Security and Fraud Prevention
We use your information to detect and prevent fraudulent or illegal activity. You are responsible for keeping your account credentials secure. If you believe your account is compromised, contact us immediately.
Communicating with You
We use your information to provide customer support and improve our Services.
Cookies
We use Cookies to:
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Improve website performance
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Remember your preferences
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Run analytics
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Personalize your experience
Most browsers accept cookies by default, but you can change your browser settings to block them. However, this may impact your user experience.
For more information on Shopify cookies, visit Shopify’s legal cookies page.
How We Disclose Personal Information
We may disclose your personal information to:
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Service providers (IT, payment processing, analytics, fulfillment, shipping)
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Business and marketing partners, including Shopify
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Third parties when you request or consent
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Affiliates within our corporate group
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Authorities when legally required
Categories of Personal Information Disclosed in the Past 12 Months
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Identifiers (name, contact details, order info)
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Commercial information (purchase history, customer support data)
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Internet activity (Usage Data)
Recipients include:
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Service providers
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Marketing partners
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Affiliates
We do not use or disclose sensitive personal information to infer characteristics about you.
User-Generated Content
If you post reviews or comments, this content becomes public. We do not control who accesses it and are not responsible for how others use it.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. You should review their policies before sharing personal information.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.
We do not knowingly “sell” or “share” personal information of individuals under 16 years of age.
Security and Retention of Your Information
We take reasonable measures to protect your data, but no system is completely secure. We cannot guarantee absolute security. Please avoid sending sensitive information through unsecured channels.
